Last Updated: December 18, 2023
Thank you for shopping with Statue Studio. We want to ensure your satisfaction with our products and services. Please read our Cancellation and Refund Policy carefully.
1. Cancellation Policy:
- Order Cancellation: You may cancel your order within 24 hours of placing it. You can initiate your cancel request through the dashboard of the website in the accounts page.
2. Return Policy:
- Return Period: You have the right to return the product within 2 days after the date of delivery.
- Initiating a Return: To initiate a return, please follow these steps:
- Log in to your account on our Website.
- Go to the “Order History” section.
- Select the order containing the item you wish to return.
- Click on the “Initiate Return” button and follow the instructions.
- Return Eligibility: Returns are accepted for products that are unused, undamaged, and in their original packaging.
3. Refund Process:
- Refund Eligibility: A refund will be processed if the returned product meets the eligibility criteria mentioned in our Return Policy.
- Refund Timeframe: Once your return is received and inspected, we will process the refund within 10 business days.
- Refund Method: Refunds will be issued to the original payment method used for the purchase.
4. Contact Information:
If you have any questions about our Cancellation and Refund Policy, please contact us at:
Statue Studio
No 29 Thillainagar, 7th Cross Rd E,
Tiruchirappalli, Tamil Nadu 620018
Email: statuestudiotry@gmail.com
5. Exceptions:
- Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 hours of delivery to arrange for a replacement or refund.
6. Changes to the Policy:
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting on the Website.
Thank you for choosing Statue Studio. We appreciate your business and are here to assist you with any concerns or inquiries.